Effective Date: December 2020
Personal Information We Collect
Patient Discovery collects your personally identifiable information (“PII”) through the Website when you choose to provide such information, such as when you (i) complete a discussion guide with information about your medical condition, preferences, and goals of care, (ii) request an offer or service, or (iii) submit information through the “Contact” page of the Website, where you must provide your email address. Patient Discovery also collects your IP address and web log data. Patient Discovery may also pull certain limited information, such as your name and your doctor appointment dates, from your healthcare provider’s electronic health record system.
Use of Personal Information
We will use your PII only (i) to operate the Website, (ii) to provide the Services, and (iii) to provide marketing materials, communications and information, promotional offers, and newsletters. If you provide your email address, we may send you administrative and promotional emails, brochures and other written materials. Where required in the relevant jurisdiction, we will obtain your consent before sending you promotional emails. If you wish to opt out of promotional emails, you may do so by following the “unsubscribe” instructions in the email.
Disclosure of Personal Information
Disclosures to Your Healthcare Provider. We may share the fact that you have signed up for this website with your healthcare provider. All other PII may only be shared with your healthcare provider by request from you. Patient Discovery is not responsible for a healthcare provider’s use of your personal information, which is governed by the provider’s privacy practices and applicable privacy laws and regulations.
Disclosures to Third Parties Assisting In Our Operations. We may share your PII under confidentiality agreements and any legally required data processing agreements with other companies that work with, or on behalf of, Patient Discovery to provide products and services, such as those who are providing email solutions, providing cloud hosting services, analyzing data and usage of the Website, or providing support and maintenance services for the Website, as well as legal, regulatory, audit and other professional advisors. These companies may use your PII to assist us in our operations or for our legitimate business interests. However, these companies do not have any independent right to share this information.
Disclosures Under Special Circumstances. We may provide information about you, including PII, to respond to subpoenas, court orders, legal processes or governmental regulations or inquiries, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
Automatically Collected Information and Anonymous Information
Each time you visit the Website, Patient Discovery collects some information to improve the overall quality of your online experience.
Aggregated and/or Anonymized Data. Patient Discovery may collect aggregate queries for internal reporting and also may count, track, and aggregate the visitor’s activity into Patient Discovery’s analysis of general traffic-flow at the Website. To these ends, Patient Discovery may merge information about you into aggregated group data.
In some cases, Patient Discovery may remove personal identifiers from PII and may maintain it in aggregate or de-identified form. This information may or may not later be combined with other information to generate fully anonymous data and information. Such anonymous data and information may be shared with, or sold to, Patient Discovery’s affiliates, business partners, service providers and/or vendors; if it does so, Patient Discovery will not disclose your individual identity.
Web Server Logs and IP Addresses. An Internet Protocol (“IP”) address is a number that automatically identifies the computer or device you have used to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. Patient Discovery may use IP addresses to conduct Website analyses and performance reviews and to administer the Website, although it will not combine traffic data with user accounts.
Web Beacons. Some of the Website’s web pages may use web beacons in conjunction with cookies to compile aggregate statistics about Website usage. A web beacon is an electronic image (also referred to as an “action tag,” “single-pixel,” or “clear GIF”) that is commonly used to track the traffic patterns of users from one web page to another in order to maximize web traffic flow and to otherwise analyze the effectiveness of the Website. Some web beacons may be unusable if you elect to reject their associated cookies.
Response to “Do Not Track” Signals
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates, although web browsers incorporate and activate this functionality in different ways, and it is not always clear whether users intend for these signals to be transmitted. There currently is disagreement, including among participants in the leading Internet standards-setting organization, concerning what, if anything, websites should do when they receive such signals. Patient Discovery currently does not take action in response to these signals, but, if and when a standard is established and accepted, we may reassess how to respond to these signals.
Children’s Privacy Protection
Under Age 13. Patient Discovery does not knowingly collect or retain personally identifiable information about persons under 13 years of age. Any person who provides their personal information to Patient Discovery via the Website represents that they are 13 years of age or older. The Website does not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If we learn that a child under the age of 13 (or such legally required higher age) has submitted personally identifiable information online without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information, we have collected from children under 13, please contact us at firstname.lastname@example.org.
Under Age 18. Minors under 18 years of age may have the PII that they have provided to us through the Website deleted by contacting us at email@example.com and requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all our systems and back-up systems.
Privacy Settings/Opt Out/Changes/Access
If you would like your PII removed from our database, changed or updated, you can contact us at firstname.lastname@example.org. If requested, we will promptly verify and delete your account and you will no longer receive emails from Patient Discovery. Your removal from the mailing list or database will not remove records of past transactions or delete information stored in our data backups and archives where we are required to keep your data for legitimate business or legal requirements. Data on past transactions and data stored in backups and archives will be deleted in the normal course of our business. You have the right to access or, if required by applicable laws, receive a copy of your PII held by us by making a written request by sending an email to the contact email address below.
Patient Discovery understands that storing our data in a secure manner is essential. Patient Discovery stores PII and other data using reasonable physical, technical and administrative safeguards to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction or modification. Please note, however, that while Patient Discovery has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to/from the Website or via e-mail cannot be guaranteed.
Website Visitors from Outside the United States
Effective Date: January 2021
This website, located at uniform resource locator https://app.patientpathfinder.com (the “Website”), is provided by Patient Discovery, Inc. (“Patient Discovery,” “we,” “our,” or “us”) to the person accessing the Website (“you,” or “your”).
- You Agree to These Terms by Using the Website
- Permitted Use of the Website
The information and materials on the Website are provided for general informational purposes. You may use the site solely for the purpose of using the Services and learning about Patient Discovery its services. You may not use, reproduce or distribute the text, graphics, downloads, tools or any other content on the Website for any other purpose.
- No Practice of Medicine
The information and materials on the Website, including discussion guides and other information about treatment options, are not intended to be, and must not be taken to be, the practice of medicine or other healthcare services by Patient Discovery. Use of the Website does not create a provider/patient relationship with Patient Discovery. Patient Discovery is not recommending or endorsing any specific medical treatment, healthcare provider or medication.
- Notice; Electronic Communications
When you visit the site or send emails to Patient Discovery, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
- Disclaimer – Warranty
THE WEBSITE, ITS CONTENT, MATERIALS AND PRODUCTS ON THE WEBSITE, AND THE SERVICES ARE PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PATIENT DISCOVERY HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Patient Discovery does not represent or warrant that the functions contained in the Website or the Services will be uninterrupted or error-free, that the defects will be corrected, or that the Website or the server that makes the Website available are free of viruses or other harmful components. Patient Discovery does not make any warranties or representations regarding the use of the materials in the Website or the Services in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
- Limitations of Liability
YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. NEITHER PATIENT DISCOVERY, NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS OR DIRECTORS, NOR ANY OF ITS AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE, ITS CONTENT OR THE SERVICES, ARE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE WEBSITE OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
- Third-Party Links
In an attempt to provide increased value to our visitors, Patient Discovery may link to sites operated by third parties. However, even if the third party is affiliated with Patient Discovery, Patient Discovery has no control over these linked sites, all of which may have separate privacy and data collection practices, independent of Patient Discovery. These linked sites are only for your convenience and therefore you access them at your own risk. Without limiting the foregoing, Patient Discovery specifically disclaims any responsibility if such sites: (i) infringe any third party’s intellectual property rights; (ii) are inaccurate, incomplete or misleading; (iii) are not merchantable or fit for a particular purpose; (iv) do not provide adequate security; (v) contain viruses or other items of a destructive nature; or (vi) are libelous or defamatory.
Patient Discovery does not endorse the content, or any products or services available, on such sites. Nonetheless, Patient Discovery seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only this Website, but for sites it links to as well (including if a specific link does not work).
The “Patient Discovery” trademark is our property. This mark may not be used without our consent on any product or service, except our own.
Copyright © 2021, Patient Discovery Inc. ALL RIGHTS RESERVED.
All content included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, discussion guides, data compilations, and software, is the property of Patient Discovery or its content suppliers and protected by United States and international copyright laws. The compilation of all content on the Website is the exclusive property of Patient Discovery and protected by United States and international copyright laws. All software used on the Website is the property of Patient Discovery or its software suppliers and protected by United States and international copyright laws. You agree not to change or delete any proprietary notices from materials printed or downloaded from the Website.
- Copyright Complaints
Patient Discovery respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at email@example.com.
- Export Control
Software and other materials downloaded or otherwise made available from the Website may be subject to United States Export Control. The United States Export Control laws prohibit the export of certain technical data and software to certain territories. No software from the Website may be downloaded or exported: into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Sudan, Syria, or any other country to which the United States has embargoed goods; or anyone on the United States Treasury Department’s list of Specially Designated Nationals or the United States Commerce Department’s Table of Deny Orders.
Patient Discovery does not authorize the downloading or exportation of any software or technical data from the Website to any jurisdiction prohibited by the United States Export Control Laws.
- Dispute Resolution
- Waiver of Jury Trial and Class Actions
- Law and Jurisdiction
- No Services/Products to Individuals in the EU/EEA
The Services and any other products or services offered or described by Patient Discovery on the Website are not offered or otherwise directed to individuals residing or located in the European Union (“EU”) or European Economic Area (“EEA”). Patient Discovery also does not monitor the behavior of such individuals.
- Questions and Feedback
We welcome your questions, comments, and concerns about the Website. Please send us any and all feedback pertaining to the Website by contacting us at firstname.lastname@example.org.
- General Provisions
© 2021 Patient Discovery Solutions, Inc. All Rights Reserved
Patient Discovery does not provide medical advice, diagnosis or treatment. Always consult your clinician with questions or concerns regarding your health or medical condition. If you are having a medical emergency, call your clinician or 911 immediately. The summaries provided by Patient Discovery do not include all the information needed to use the products listed on this website safely and effectively. Please see the full prescribing information for each of the products for complete information regarding instructions for use, risks and side effects.